Customer Reviews: How to Vet a Haulage Company
When you're entrusting a haulage company with your goods—whether for a one-off delivery or regular transport contracts—choosing the right provider isn’t just important; it’s business-critical. In an industry where timing, reliability, and safety are non-negotiable, customer reviews are one of the most powerful tools at your disposal . But here’s the catch—not all reviews are created equal, and knowing how to interpret them can mean the difference between a smooth delivery and a costly headache. This guide will walk you through how to vet a haulage company using customer reviews , helping you identify genuine service quality, avoid red flags, and select a logistics partner you can trust. Why Customer Reviews Matter More Than Ever The digital world has changed the way we make decisions. Gone are the days of relying solely on word-of-mouth or cold calls. Today, your first interaction with a haulage company is likely online—and their customer reviews are your first impression. H...